Shipping Policy

Thank you for shopping with Athlenica. We aim to ensure a smooth and timely delivery process. Please review our shipping policy to understand how we handle shipping and delivery of your products.

1. Shipping Locations

We currently ship products to the following locations:

2. Shipping Costs

Shipping costs are calculated based on your location, the size, and the weight of your order. You will be provided with the exact shipping cost during the checkout process. For certain promotions, we may offer free shipping on selected items or order totals exceeding a certain amount.

3. Order Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.

4. Shipping Time

Estimated delivery times vary depending on your location:

Please note that these are estimates and may be affected by external factors, such as holidays, carrier delays, or customs processing for international orders.

5. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track the status of your shipment using the provided tracking link.

6. Delays in Shipping

While we strive to ensure timely deliveries, there may be delays due to factors beyond our control (e.g., weather conditions, carrier delays, customs). Athlenica is not responsible for such delays. However, we will do our best to assist you in tracking the shipment and resolving any issues.

7. Lost or Damaged Shipments

If your shipment is lost or damaged in transit, please contact us at support@athlenica.com. We will work with the carrier to resolve the issue and, where necessary, send a replacement or issue a refund.

8. Shipping Restrictions

We do not ship to P.O. boxes, military addresses, or certain restricted countries. Please ensure that the provided shipping address is accurate and complete to avoid any delivery issues.

9. Customs, Duties, and Taxes (International Orders)

For international orders, customs fees, duties, and taxes may be applied by your country's customs office. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.

10. Contact Information

If you have any questions regarding our shipping policy, please reach out to us at support@athlenica.com. We are happy to assist you with any inquiries.