Return and Exchange Policy

At Athlenica, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help with returns and exchanges, provided the conditions below are met.

1. Return Window

You have 14 days from the date of delivery to initiate a return. After 14 days, unfortunately, we cannot offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition as you received it.
• It must be returned in the original packaging with all included accessories and labels.
• Items that are damaged, altered, or not in their original condition may not be accepted for return.

3. Non-Returnable Items

Please note that the following items are not eligible for return:

• Electronic items
• Any product that has been used or opened (except for exchanges)

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7 business days.

5. Exchanges

We only accept exchanges for unopened products. If you need to exchange an item, please contact our customer service team to initiate the process.

6. Return Shipping

Athlenica will cover the cost of return shipping for all eligible returns. A return shipping label will be provided once the return has been approved.

7. How to Initiate a Return

To start a return or exchange, please contact us at support@athlenica.com. Our customer support team will guide you through the process.

8. Contact Information

If you have any questions about our return and exchange policy, feel free to reach out to us at support@athlenica.com.